Loading...

Data Privacy Policy

Subject

In the following, we would like to inform you about which personal data is processed when you visit our website and the processes described below.

Personal data (hereinafter “data”) are all data that can be related to you personally, e.g. your name, your e-mail address and your use of our website.

Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is Venner Medical (Deutschland) GmbH, Gut Uhlenhorst 4, 24229 Dänischenhagen, e-mail: info@vennermedical.de.

You can contact our data protection officer by e-mail at info@vennermedical.de or by mail at our address with the addition “the data protection officer”.

Browser data

As soon as you call up our website, our web server, on which our website is located, automatically collects the following data transmitted by your browser:

  • IP address of your terminal device
  • Date and time of the request
  • Content of the request (specific page)
  • Access status and amount of data transferred
  • Product and version information of your browser
  • Operating system of your end device
  • from which website the access to our website was made

This data is technically necessary for us to display our website to you and to ensure the stability and security of our website.

The IP address of your end device is only stored for the time of your use of the website and then immediately deleted or anonymized by shortening.

The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR.

Your request

We offer you various contact options, e.g. our address, our e-mail address, our telephone number, possibly chat systems, the possibility to make an online appointment and our contact form.

When you contact us, we use the information you provide, such as your e-mail address, name and the content of your inquiry, to process your request.

In the course of communication, we may additionally use messengers. You are entitled to use our additional means of communication at any time. If the messenger uses end-to-end encryption, the messenger provider cannot access the message content. However, the messenger service provider may have access to the information that a communication has taken place and which device was used. However, this data is processed by the messenger provider, please read their privacy policy.

We delete the data generated in this process after storage is no longer necessary, or restrict processing if there are legal obligations to retain data.

The legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.

eLearning

We provide you with an e-learning portal.

You can register, providing your name and e-mail address. Your company will receive overviews of who has participated in and successfully completed the eLearning. The purpose is to conduct and document a training course. Depending on the particular training content, the training may serve to fulfill a legal obligation.

We delete the accruing data after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

The legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.

Surveys

We offer online surveys. We use your information for the evaluation of our surveys. By participating, you enable us to obtain answers to interesting questions. Depending on the content of the survey, we may use this information to improve our services for you or to gain insights for further research.

You do not have to provide any personal data. Your answers will not be assigned to your person.

Necessary mandatory data are marked, further data are voluntary.

We delete the data collected through the survey as soon as the data is no longer required for the purpose of the survey.

The legal basis is Art. 6 para. 1 p. 1 lit. a GDPR.

Functional cookies

We use cookies to make the use of our website comfortable for you.

Cookies are small text files that are sent from our web server to your browser during your visit to our website and are stored on your computer for later retrieval. The cookies enable the recognition of your internet browser.

We use cookies to make your preferences available, to allow your personal data to be entered into the input mask during future interactions with our website or to ensure your authorization.

Session cookies are automatically deleted when you close the browser. Other cookies are deleted automatically after a specified duration, which may differ depending on the cookie. You can find the exact storage period in the settings of your browser.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all functions of this website.

You can delete the cookies in the security settings of your browser at any time.

The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR.

Applications

If we are looking for employees, we publish job advertisements.

In order to process your application, we need certain data from you.

In addition to your name and contact details, we also need and process your other applicant data, e.g. your letter of application, CV, certificates or interview notes.

We delete the data generated in the application process when the data is no longer needed for the purpose of the application. This is the case after a maximum period of six months after the end of the application process, should employment not take place. This does not apply if legal provisions prevent deletion, if the data is required for the purpose of providing evidence, or if you have expressly consented to a longer storage period.

If we ask for your consent, e.g. to store your data for a longer period, the legal basis is Art. 6 para. 1 p. 1 lit. a GDPR, Section 26 para. 2 BDSG. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. b GDPR, § 26 BDSG.

Business relationship

We require personal data for the conclusion as well as the execution of a contract for the services offered by us or by you.

As part of the initiation or execution of the contract, you must provide those personal data that are required for the establishment, execution and termination of the contractual relationship and the fulfillment of the associated contractual obligations. We process your data in order to fulfill the contract with you as well as to fulfill existing legal requirements, e.g. of a commercial or tax nature. This may include passing on data to subcontractors, payment service providers or authorities.

Due to commercial and tax law requirements, we are obliged to store contract data for ten years. However, we restrict processing after two years, i.e. your data is only used to comply with legal obligations.

The legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.

We process patient data, in particular health data, from the determination of need to the receipt of the medical prescription, the preparation of a cost estimate, the application for approval with the respective health insurance company, the involvement of service providers/cooperation partners, the delivery and instruction up to the billing solely for the purpose of the provision of remedies and aids.

Due to commercial and tax law requirements, we are obliged to store the contract data for ten years. However, we restrict processing after two years, i.e. your data is only used to comply with legal obligations.
Depending on the type of health insurance (statutory or private) and the scope of the data transferred to the health insurance company, the legal basis is either SGB V or the patient’s consent.

 

 

Existing customer advertising

If you become a customer of ours, we may use your e-mail address received in this context to send you advertising for similar goods or services.

You can object to this advertising at any time, in particular by informing us of this via the contact options given in the imprint. Even if we do not send you any advertising for a period of two years, we will block your e-mail address from being used to send you advertising. For the storage of your e-mail address itself, the explanations regarding the commercial and tax law requirements in connection with your purchase from us apply.

The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR in conjunction with. § 7 para. 3 UWG.

Newsletter

We would like to occasionally send you interesting news and information about our company or our offers by e-mail in the form of our newsletter.

For this purpose, in addition to your consent under data protection law, we require at least your e-mail address to which the newsletter is to be sent. Necessary mandatory information is marked, further information is voluntary, e.g. to address you personally or to individualize the newsletter.

We would like to constantly optimize our newsletter in order to provide readers with suitable content. For this purpose, we create a performance measurement of our newsletter. We therefore point out that we evaluate your opening and click behavior for these purposes.

For this evaluation, our newsletters contain so-called tracking pixels, which are single-pixel image files stored on our web server. As soon as you open the newsletter, the tracking pixel is loaded by our web server and at the same time information about you as the e-mail recipient is transmitted to us, such as the time of the call and your IP address.

Despite the technical possibilities of more extensive analyses, we are only concerned with obtaining aggregated data, i.e. statistical evaluations without profiling, which relate to the opening rate of the newsletter and the opening of individual links.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail or by sending us a direct message. Also, if we do not send you any advertising for a period of two years, we will remove your email address from our newsletter distribution list. After the expiry of the limitation periods under competition and privacy law, we will delete your expired declaration of consent.

The legal basis is Art. 6 para. 1 p. 1 lit. a and f GDPR.

Third-party services

We use third-party services to optimize our website and our offers.

When you access a page that contains such a service, your browser may establish a direct connection with the servers of the third-party provider. The third-party provider therefore receives the information that you or your IP address have accessed the corresponding page of our website.

If you are logged in to the provider of the service, the third-party provider can assign your visit to our website to your account. If you interact with the services, for example by clicking a button, this will be transmitted directly to the third-party provider by your browser. If you do not want a third-party provider with whom you maintain an account to collect data about you via our website, you must log out of the respective account before visiting our website.

Cookies or similar procedures are used in some cases.

Cookies are small text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval. The cookies enable the recognition of your internet browser. We may offer you a tool with which you can make a selection regarding the use of cookies, which will then be stored for us.

The purpose and scope of the collection and use of your data, as well as your rights in this regard and setting options for protecting your privacy by the third-party provider, please refer to the privacy statements of the respective provider.

You can determine through the settings in your browser whether cookies can be set and retrieved. For example, you can completely deactivate the storage of cookies in your browser or activate an explicit release per website.

Embedded Services:

We embed services from third-party providers to make our website more informative for you by providing additional services.

Specifically, we embed services from the following providers:

Analytics Services:

We use analysis services to record and statistically evaluate the user behavior of visitors to our website and, with the help of the insights gained, to improve our website and make it more interesting for you as a user.

In detail, we use the following analysis tools:

If we ask you for consent to use the services, the legal basis is Art. 6 para. 1 p. 1 lit. a GDPR. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. f GDPR.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Web conferencing

By web conferences we mean the holding of online meetings, video conferences, screen sharing or webinars. We use service providers for the implementation. For this purpose, registration and contact data, in particular, as well as communication data that accrue during the conference are processed from you as a participant.

It may be that the service provider processes usage and metadata for purposes of optimizing its service. For the purpose and scope of the collection and use of your data, as well as your rights in this regard and setting options for protecting your privacy by the third-party provider, please refer to the privacy statements of the respective provider.

Specifically, we use the following service providers:

If we ask you for consent to use the services, the legal basis is Art. 6 para. 1 p. 1 lit. a GDPR. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. b GDPR.

Service providers

Insofar as we use service providers who act on our behalf within the scope of so-called commissioned processing pursuant to Art. 28 GDPR, we have concluded a corresponding contract with them.

Insofar as we use service providers in so-called third countries outside the European Union or the European Economic Area, we only have your data processed in third countries with a level of data protection audited by the EU Commission, on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission.

We will gladly provide you with more detailed information upon request.

Presence in social media

We operate presences in social media in order to communicate with our customers, interested parties and users and to inform them about our services. As a rule, cookies are stored on users’ computers. Cookies are small text files that are stored on the hard drive associated with the browser used and through which the entity that sets the cookie (in this case by the social network) receives certain information.

The cookies enable the creation of statistics on the use of a presence in the social networks. Furthermore, the data of the users is also regularly used for advertising purposes, in that usage profiles (in particular of the logged-in users) are created about the usage behavior and used for the placement of suitable advertisements.

The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest is the comprehensive and optimized information of users. We would like to point out that only the respective social network has full access to the entire data and therefore an effective request for information should be made directly to the social network.

Your rights

You have the following rights vis-à-vis us with regard to the data concerning you:

  • Right to access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to lodge a complaint with a data protection supervisory authority

If you have given us consent to process your data, you can withdraw this consent at any time with effect for the future.

You can object to direct advertising at any time. If your particular situation so requires, you may also object at any time to processing based on Art. 6 (1) p. 1 lit. f GDPR.

 

.